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Frequently asked Questions

Processing times vary depending on product availability and payment verification. Once your order ships, you’ll receive tracking information to monitor its progress.

We accept eligible returns within 30 days of delivery. Items must be unused, in their original condition, and include all original packaging. Please review our Returns & Refund Policy for complete details.

If your order has not been processed or shipped, contact our customer support team as soon as possible. We’ll do our best to update your shipping address.

Once your order ships, we’ll send you a shipping confirmation email containing your tracking number so you can follow your package until delivery.

You can contact our customer support team through our Contact Us page. We’re happy to assist with product questions, order updates, returns, and general inquiries.

Contact us immediately if you notice an incorrect shipping address. If your order hasn’t shipped, we’ll update the address whenever possible. Once an order has shipped, changes may no longer be available.

We ship to many locations. Shipping availability depends on your destination and applicable laws and regulations. Please contact us if you have questions about shipping to your location.

Whenever possible, we ship all items in a single package. However, if your order contains multiple products or items from different inventory locations, your order may arrive in separate shipments. If this happens, you’ll receive tracking information for each package.

Get in touch with us

    713-788-0091
    sales@pistoloemuppers.com
    Easy 30 days returns

    30 days money back guarantee

    International Warranty

    Offered in the country of usage

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